Privacy Policy

AI Clinical Trust (a product of Loiza Labs LLC) is committed to protecting the privacy of the individuals and organizations that use our platform. This Privacy Policy describes how we collect, use, and protect information when you visit aiclinicaltrust.com or use our compliance platform.

This policy does not constitute legal advice. For questions about your specific compliance obligations, please consult a qualified healthcare attorney.

Information you provide directly:

• Name and email address when you create an account
• Organization name and contact information
• Responses to the free AI compliance assessment
• Notes and evidence references entered into compliance modules
• Phone number if provided through a contact form or account settings

Information collected automatically:

• Browser type and operating system
• Pages visited and time spent on the platform
• IP address and general geographic location
• Cookies and similar tracking technologies (see Cookie section below)

What we do not collect:

• Patient health information or protected health information (PHI)
• Social Security numbers or government identification numbers
• Payment card information (processed securely by third-party payment processors)

We use the information we collect to:

• Provide, maintain, and improve the AI Clinical Trust platform
• Send account-related communications including compliance reminders
• Respond to support requests and inquiries
• Send SMS text messages when you have provided your phone number and opted in to receive them
• Analyze platform usage to improve the product
• Comply with legal obligations

Opt-in: By providing your telephone number and submitting a form on this site, you are consenting to be contacted by SMS text message. Message frequency may vary. Message and data rates may apply.

Opt-out: Reply STOP to any SMS message to opt out of further messaging.

Help: Reply HELP to any SMS message for assistance.

No sharing of SMS consent: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

We may share information with:

• Service providers who assist in operating our platform (hosting, analytics, payment processing) under confidentiality agreements
• Legal authorities when required by law or to protect the rights and safety of our users or the public

We will never share phone numbers collected through this site or SMS opt-in consent with any third party for any purpose.

We use industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Row-level security on our database to isolate organizational data
• Access controls limiting who can access platform data

AI Clinical Trust is in the process of executing Business Associate Agreements with our infrastructure providers as part of our HIPAA compliance infrastructure. During our alpha period, users should not enter patient health information (PHI) into any field on the platform.

Our website uses cookies and similar technologies to:

• Keep you logged in to the platform
• Remember your preferences
• Analyze how the platform is used

You may disable cookies in your browser settings. Disabling cookies may affect your ability to use certain features of the platform.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at demo@aiclinicaltrust.com.

AI Clinical Trust is intended for use by adults and healthcare organizations. We do not knowingly collect information from individuals under 18 years of age.

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The effective date at the top of this page reflects the most recent update.